Meet the Remedy Management Team

Remedy Management Team

Steve Mills

Franchise Division President

Steve Mills, President of the Franchise Division of EmployBridge, has more than 30 years of experience in the recruitment industry, across both the executive search and contract staffing sectors. Additionally, he has 15 years of global franchising expertise within the recruitment services sector.

From his start as an Account Executive, Steve has consistently delivered peak results and successfully executed against business plans.

During his tenure as Co-Founder and President of Armstrong Franklin, he built and subsequently sold a premier, retained executive search firm. His hands-on approach, strong leadership and delivery are key attributes that allowed him to build and facilitate high performance teams, by attracting skilled talented individuals.

As Chief Executive Officer for MRINetwork Worldwide, Steve had responsibility for the development of the global MRINetwork market where he managed operations in 38 countries, giving Steve unparalleled executive search experience in key global markets. Most notably, MRINetwork Worldwide was recognized as a market leader in the rapidly emerging markets of China, Middle East, Eastern Europe and Latin America.

Steve is married to Amanda, has a daughter, Georgia, and lives in West Chester, PA. His career has allowed him to do business in many countries and, as a result, he is an avid student of world and political affairs. In his spare time he is a keen golfer.

Deanna Miranda

Franchise Business Director

Deanna Miranda has extensive experience with the Remedy brand, having joined the team as Director of Franchise Administration in May 1994. Prior to joining Remedy, she served as the Marketing Coordinator with United Personnel and as Consumer Relations Administrator with Daihatsu America, Inc. Her education includes degrees from Marymount California University.

Kim Vidrine

Director, Franchise Training & Development

Kim Vidrine supervises and administers our training program. Kim started her staffing career with Remedy Intelligent Staffing in San Antonio, Texas, and has worked for Remedy since 2003 as a Recruiter, Office Manager, On-Site Manager and VP of Sales for the South Texas Region. Since 2012, she has been part of the franchise support team, working in such areas as human resources, staffing, and safety/risk management. Kim currently holds the American Staffing Association (ASA) CSP certification, and the National Association Personnel Services CPC and CTS certifications. She attended Texas A&M University where her studies focused on agricultural economics.

Kay Shoemaker

Franchise Director, East

Kay Shoemaker is currently EmployBridge’s Franchise Director for the Eastern U.S., supporting both Remedy and Westaff franchise owners and helping them build solid, long-term business foundations. She assists owners in focusing on market share and revenue growth, leadership and development of their sales organizations and overall operational excellence. She also acts as a liaison between franchises and our corporate staff. Her previous experience in the industry includes roles as an Area Manager with Elwood Staffing Services, Inc.; Regional Vice President at Adecco General Staffing; and Area Director with Kelly Services, Inc. She has a Bachelor of Arts in Human Resources/Industrial Relations from Ohio State University.

Bob Pettke

Franchise Director, West

Bob Pettke supports Remedy Intelligent Staffing and Westaff franchise businesses in the Western U.S. With 10 years of experience in the larger staffing and recruitment industry, Bob works closely with franchise business owners to consistently achieve sales growth and operational efficiencies. He has held several management positions within the staffing industry including the role of Regional Sales Development Manager, Branch Manager and Account Executive. Bob attended Northern Illinois University, where he attained a Bachelor’s Degree in history/secondary education.

Angela Grainger

Franchise Operations Director, East

Angela Grainger is a Director of Franchise Operations for Remedy Intelligent Staffing. Specializing in training, human resources, acquisitions and mergers, Angela was also Director of Operations for the Franchise Division of The Select Family of Staffing Companies, which has since merged with EmployBridge. Grainger has also worked as the Regional Quality Manager at Select and Regional Operations Manager at Ablest Staffing.

Angela has a Bachelor of Arts in English and Communications from Campbell University and a Master of Arts in English/Literature from North Carolina Agricultural and Technical State University.

Darla Allen

Franchise Operations Director, West

As Franchise Director of Operations for the Western U.S., Darla Allen provides operational support and analyses for Remedy franchise owners. Darla is well-versed in staffing best practices and operational efficiencies; her previous roles with EmployBridge include Operations Consulting Manager, Area Operations Utilization Manager, Area Operations Support Specialist and Operations Manager. Additionally, prior to joining EmployBridge, she was a Branch Manager with both Adecco Staffing and Randstad. Darla attended Penn Commercial Business College.

Steven Breckenfelder

Director, Franchise Service Center

Steven Breckenfelder was named Director of the Remedy Intelligent Staffing Franchise Service Center in March 2018, after two and a half years as the center’s manager. His previous experience includes more than a decade as an accountant with the finance department in the city of Pueblo, CO.

Steven has a Bachelor of Science degree in Accounting and Business/Management from the University of Southern Colorado.

EmployBridge Management Team

Tom Bickes


Tom Bickes graduated from the University of Georgia with a Bachelor of Science degree in Business Administration, with an emphasis in accounting.

For 10 years, he was a senior manager with Norrell Services, Inc., a $1.3 billion international staffing and outsourcing services company, where he held positions as Corporate Credit Manager and Area, Regional and Divisional Vice President.

After Norrell, Tom joined Staffing Resources, Inc. where he held the positions of Senior Vice President and Chief Marketing Officer and served as CEO of Staffing Resources/Career Blazers, Inc. In 2000, Tom led the management acquisition of 141 locations of Career Blazers Commercial Staffing. Since then, he has successfully led EmployBridge to industry-leading growth results.

Tom lives in Atlanta with his wife, Maymay, and they have four children.

Chi Nguyen

Executive Vice President and Chief Financial Officer

Chi Nguyen graduated from the University of Virginia, McIntire School of Commerce in 1995 with a Bachelor of Science in finance and marketing. She brings over 20 years of experience in financial leadership to her role as Executive Vice President and Chief Financial Officer at EmployBridge.

Before joining the EmployBridge team, Chi spent 12 years at Brand Energy and Infrastructure Services, Inc., in several senior financial and functional management roles prior to being named Executive Vice President and Chief Financial Officer in 2011. Some highlights from her tenure at Brand were her participation in their exceptional growth – growing from $300 million in revenues to $5 billion – including a series of acquisitions as well as two separate sale transactions of Brand to First Reserve Corporation in 2007 and Clayton, Dubilier and Rice in 2013.

Prior to Brand, Chi spent 10 years at General Electric (GE). Her last assignment was Manager of Finance, GE Network Reliability Products & Services. She held a series of senior operating finance roles at GE as well as Finance Integration Leader on the GE Honeywell acquisition. Chi also spent three years in Six Sigma for GE as a certified Master Black Belt. She resides in Atlanta with her husband, Ryan and two sons.

Paul Galleberg

Chief Administrative Officer

Paul Galleberg joined EmployBridge in June 2014. He brings over 25 years of experience as a corporate attorney, operating executive and entrepreneur. He oversees our legal department (both litigation and commercial) and is a member of the Executive Committee.

Most recently, Paul was at US Airways, assisting in the obtaining, finalizing and executing the 2014 merger between US Airways and American Airlines. Prior to that, Paul was the general counsel of and an operating executive at several companies, both private and public, in a wide array of industries, including professional services, telecommunications, technology, investment management and aviation.

Paul, born and raised in Michigan, graduated from the University of Michigan—Ann Arbor. After graduating from Harvard Law School, he moved to California to join Latham & Watkins in Los Angeles, where he became a corporate partner. He left Latham in 2000 to begin his corporate executive career. Paul lives in Palos Verdes. He enjoys traveling and being with his family, wherever they are at the moment.


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